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We ship to the 50 United States and Washington, D.C. We do not currently deliver to US territories, APO/FPO/DPO addresses or PO Boxes.

All supported US orders receive free standard shipping.

Order handling takes an estimated 1–2 business days. Business days are Monday through Friday, excluding US federal holidays. Orders placed before 07:00PM (GMT-06:00) Central Standard Time (Chicago) begin the handling calculation that business day. Orders placed at or after the cutoff, on weekends or on holidays begin the calculation on the next business day. The cutoff uses fixed UTC−06:00 and does not change for daylight saving time. After dispatch, transit takes an estimated 3–4 business days. Combined handling and transit time is an estimated 4–6 business days. These estimates are not a guaranteed arrival date. Carrier disruptions, holidays or address issues may affect delivery.

You may request a return within 30 days of receiving your item. For a change-of-mind return, the item must be unused, in its original condition and in its original packaging. Email [email protected] with your order number and reason for the return. Obtain return authorization before sending the item. The return address is Radyncey, 3 Rue Du Bois Saint Michel, 60460 Précy-Sur-Oise, France. We will confirm the return instructions with your authorization. Returns from the United States are sent to France.

Radyncey pays return shipping when the return is due to our error, damage or a product defect. Customers pay return shipping for change-of-mind returns. There is no restocking fee. Contact us for shipping arrangements before returning a damaged, defective or incorrect item.

If your item arrives damaged, defective or incorrect, contact [email protected] with your order number and a description of the problem; photographs may help us assess it. We will review the issue and arrange the appropriate return and refund or replacement with you. The unused condition for ordinary returns does not prevent you from opening the package to inspect and report these issues.

Once your refund is approved, the funds will be returned automatically to the original payment method within 10 calendar days. Contact us if you need help with a refund.

No. Use them only for dry, loose desktop debris. Keep electrical parts away from liquids, hot ash and sharp objects. Follow the individual product care instructions.

Each product page lists the included accessories and power connection. USB cables are included; wall power adapters are not included. Props shown in lifestyle images are not included.

To request an order change or cancellation, contact us. We will confirm what is possible based on the stage of processing.

Prices are in USD. Tax is displayed as $0.00 at checkout; this is not a statement of legal tax exemption.

Contact Radyncey at [email protected] or 3 Rue Du Bois Saint Michel, 60460 Précy-Sur-Oise, France.